General
What is Simon Comics?
Simon Comics is a publisher and rights holder of original and legacy comic book characters, stories, and artwork, offering a mix of classic stories and new creative works. To find out more, please refer to the about us page.
Where are you based?
Simon Comics is headquartered in the New York City, in the United States. We have a growing global presence through licensed partnerships.
How can I contact customer service?
You can reach our customer service team through the contact form on our website or by emailing Shopsimoncomics@gmail.com
Product
Are your comics available in digital format?
No, we do not offer digital comics. We currently are considering digital comics however have not commited to a plan yet.
Do you offer limited edition or signed copies?
Yes, we release limited edition copies that are typically comic con exclusive editions. We currently do not offered signed copies. Please check the exclusives tab to see the selection of limited edition items.
Will you restock sold-out items?
Books and other items will be restocked occasionally. Limited editions comics will not return. You can sign up for restock alerts by providing your email.
How can I request a specific title or character?
We welcome suggestions! Please use our contact form or email us with your request, and we’ll pass it along to our publishing team.
Do your comics come with certificates of authenticity?
Select limited edition products include certificates of authenticity. This will be noted on the product page when applicable.
Where are your comics made?
Our comics are proudly printed in the United States.
Ordering & Payment
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.
Is my payment information secure?
Yes. Our website uses SSL encryption and secure payment gateways to ensure your information is fully protected.
Can I use promo codes or discounts?
If a valid promo code is available, you can enter it during checkout. Follow us on social media or subscribe to our newsletter for upcoming promotions.
Do you offer gift cards or gift wrapping?
Gift cards are in development and will be available soon. At this time, gift wrapping is not offered.
Shipping
Do you ship International?
Yes, Simon Comics does ship internationally.
What shipping service do you use?
All domestic and international orders are shipped via trusted carriers, including USPS, UPS, and DHL. Shipping options are selected based on destination, delivery speed, and package size to ensure the most efficient and reliable service.
How long does shipping take?
Shipping typically takes 3–7 business days for domestic orders and 7–14 business days for international orders, depending on the destination and selected shipping method.
How much does shipping cost?
Shipping costs vary based on your location, order size, and selected delivery method. Exact rates will be calculated at checkout.
Can I track my order?
Yes, you will be provided a tracking number for your order.
Orders & Returns
How do I change or cancel my order?
To change or cancel your order, please contact us at Shopsimoncomics@gmail.com as soon as possible. We can accommodate changes only before the order has been processed.
What if my item arrives damaged or incorrect?
If your order arrives damaged or incorrect, contact us immediately with photos and order details. We’ll work quickly to resolve the issue.
Do you offer exchanges?
Yes, we offer exchanges for defective or damaged items. For other exchanges, please contact us to review your request.